How CPOs Communicate Privacy’s Value to the Board

Privacy is in the headlines week after week, so boardroom discussions on the topic have increased and deepened. CPOs now not only aim to convince the board that the company’s compliance is solid and prepared for emerging and current risks, but also to persuade it that the privacy team delivers value to the company’s innovations, transactions, customer relations and bottom line. This article distills observations and tips from conversations with current or former CPOs of TransUnion, Voya Financial and 3M on how to successfully address privacy in the boardroom, including how to set goals, frame messages, establish priorities and share privacy metrics. See “VMware CPO Discusses the Evolution of the Privacy Role” (May 3, 2023).

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